TERMS & CONDITIONS

INTRODUCTION

Holiday Nannies Greece acts as an introduction and booking agency only. Nannies are not directly or indirectly employees of our agency. 
We are an independent contractor and no employment relationship shall be created by any provision of services by us.

The client accepts to provide photographic identity to the Agency in the form of a passport or a driving license before meeting with the nanny in person for the purpose of the safety of the nanny.

The client accepts that no amount of reference checking can provide a guarantee at future performance by individual nannies and Holiday Nannies Greece cannot be held accountable for negligence on the part of a nanny who has provided us with satisfactory references.


Holiday Nannies Greece undertake to ensure that all nannies have been carefully selected

Our selection procedure includes the following: 
 1. Contact the nanny 
 2. Documents provided by the nanny about her experience and references 
3. Identity check 
 4. Interview.

BOOKING TERMS

When the booking form is completed we will provide you with the nanny’s profile. Should the client wish to interview a candidate (for temporary employment), the agreed deposit should be paid before the interview.

Our introductions should be treated as strictly confidential. You agree not to disclose any introductions to third parties.

DEPOSIT

A deposit agreed at the time of the booking is due to confirm the booking. Deposits are not refundable.

Booking confirmations and receipts are sent by email.

CANCELLATION

Once we have taken a booking you will be entitled to terminate the engagement up to the date falling 30 days before your booking. In this case we will refund the 50% of the deposit.

If you terminate the booking 30 days or less before your departure we will not refund deposits to you.

If prior to your departure we are unable to provide the nanny you have selected due to circumstances beyond our control, for instance if the nanny cancels the engagement, then we will endeavour to find an alternative suitable to you. If we are unable to provide a suitable alternative nanny then we will reimburse the fees paid by you.

PAYMENTS

Payments are agreed at the time of the booking and paid to the agency and nanny separately.

Balance will be paid to the nanny on the first day of engagement, during the first hour, in cash. (This only applies to bookings of less than seven days. For more than seven days payments are made us agreed with the agency.) Otherwise the nanny has the right not to provide any services.

Clients are liable to the payments of the reserved hours.

PERMANENT PLACEMENT

Holiday Nannies Greece can also introduce nannies for permanent placements (permanent means the engagement for any period of more than 8 weeks – full time or part time). Once you have decided on the nanny whom you wish to employ, you shall immediately notify Holiday Nannies Greece. As soon as you notify the agency about your decision to employ the nanny and the nanny accepts the offer, the agency will invoice the Client in the agreed amount.

ENGAGEMENT OF THE NANNY

In the event you engage a nanny introduced by us, you agree to immediately inform our agency. You must not contact any nanny introduced by us to engage them directly.

If you engage a nanny introduced by us for any purposes other than for the holiday specified in the Booking Form at any time following an Introduction by us you agree to pay a fee to us equal to 20% of the total annual remuneration of the introduced nanny. Total remuneration includes basic salary plus any bonuses, allowances or other benefits. The fee will be payable whether you engage the nanny as an employee or independent contractor.

In the event that the nanny is employed for less than 12 months the ‘total annual remuneration’ will be equal to the total remuneration payable to the candidate during the term of the contract.

Our fees will be payable in full if you engage a nanny we have introduced to you for any Holiday or part of a Holiday, whether or not you have told us about the booking (and whether or not you have paid the nanny directly). This will apply both to the holiday specified in the Booking Form and to any future holidays at which an introduced nanny provides services to you.

TERMINATIONS

Holiday Nannies Greece has the right to terminate any booking in case of the following:

  • The nanny feels unsafe in any way.
  • The children are more than agreed at the time of the booking and the agency is not informed.
TRAVELLING NANNY

Holiday Nannies Greece can allocate you a travelling nanny. We have packages available for longer periods of time and hours. In case you want a travelling nanny with you, you agree to pay all the travel, accommodation and meals costs for the nanny.

TERMS & CONDITIONS FOR CLIENTS WHO NEED A NANNY OUTSIDE GREECE